Business Support: Customer Specialist

Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Business Support Customer Specialist. In this role, you will be responsible for delivering exceptional support to our valued customers, ensuring their needs are met and exceeded. Your primary objective will be to build strong relationships with customers, provide prompt and accurate assistance, and contribute to overall customer satisfaction.

Job Qualification

• Graduate of any 4-year course preferably Commerce or Communications
• No experience required but a plus
• Excellent in verbal and written communication (English)
• Able to handle phone and emails
• Good in interpersonal relationship and able to work in a team
• Able to adapt to different work conditions
• Proficient in Adobe, FoxIt, and MS Office 365, including email management
• Tech-savvy with the ability to quickly learn new software and tools